COVID 19 INFO
For sure a relaxing holiday in the Dolomites
Hygiene and cleanliness have always been a top quality and part of our promise of quality.
In order to guarantee the health of both, our clients and employees, we will take all appropriate preventive measures and hygiene precautions, adapted to regional regulations.
With us you will be in good hands!
The holiday paradise
We will pay the utmost attention to cleaning and sanitizing all areas. Disinfectants are available in all areas of the hotel. All of our employees work with masks and follow the safety regulations.
To speed up and facilitate your check-in, we offer you the possibility of an online check-in before your arrival.
The keys to access your room will be thoroughly disinfected before each check-in.
You will receive your invoice digitally. So you can control it comfortably.
The rooms are cleaned, disinfected, and ventilated with great care.
Gourmet and Buffet
To ensure your safety, the tables in the dining room will be spaced. Our kitchen team will continue to treat you with exquisite dishes, respecting all prescribed hygiene rules. For safety reasons, we kindly ask you to enter the buffet area and dining room only with a mask and disinfected hands.
On request, we are happy to offer you room service (for a fee). All surfaces and objects will be carefully cleaned and disinfected.
The entire sauna center and swimming pool are open for our guests without restrictions. We ask you to respect the safety distances.
Our flexible cancellation conditions
We guarantee the security of free cancellation
FOR ARRIVALS IN THE PERIOD FROM 06.01.2021 TO 05.07.2021 up to 48 hours
FOR ARRIVALS IN THE PERIOD FROM 05.07.2021 TO 31.08.2021 up to 7 days
before arrival if one of the following cases occurs:
- Mobility restrictions between the various regions and provinces
- You yourself have tested positive for Covid-19 (only with a positive result certificate)
Should one of these cases arise, we will cancel the booking free of charge upon your request. Otherwise, the general cancellation regulations of the hotel and contract apply.
The hotel reserves the right to cancel a reservation at any time due to unexpected hotel closure or any security precautions against the Covid-19 pandemic.
Last updated 01/01/2021. Information is subject to change.