Arrival and Departure:
The rooms are available from 2:00 pm on the day of arrival.
On the day of departure we request that your room is vacated by 10 am. On the day of arrival your room will be reserved for you until 6 pm. Please inform us early on if you are going to be late.

Early check-in:
You are welcome to occupy your room and suite from 8:00 am and then enjoy breakfast. This is possible on request and for a charge of 20% of the daily rate.

Late checkout:
If you would like to spend the whole last day of your holidays in our hotel, you are welcome to stay until 7:00 pm, on request and for a charge of 30% of the daily rate, using the room, wellness area and afternoon buffet.
We ask for your understanding that we can only confirm this request at short notice and we reserve the right to cancel it at any time.

WiFi in the hotel: There is free WiFi throughout the hotel.

Bed and breakfast:
Book bed and breakfast and your price will be reduced.

Bookings:
For a binding confirmation of your booking please send us your credit card number or a deposit.

Smoking prohibition:
All rooms are non-smoking rooms!
In line with Italian law smoking is not permitted anywhere in the building!

Cancellations - our travel cancellation insurance:
It’s always possible that something happens before you set off. Should you start a booked stay at the hotel late or not arrive at all, depart early or postpone, the following cancellation fees apply:

- Cancellation up to 15 days before start of the holiday is free of charge
- For cancellation from 14 to 8 days before arrival we charge 50% of the total amount
- For cancellation from 7 to 2 days before arrival we charge 70% of the total amount
- If you do not turn up or leave early we charge 100% of the total booked amount.
We therefore recommend travel cancellation insurance.

Payment methods:
You can settle your invoice by paying cash, by debit card or credit card.

Room number:
If you prefer a certain room number or floor, we will do our best to comply. For bookings of 1 or 2 nights we reserve the right to levy a seasonal surcharge on the daily rate.

Hikes:
The use of all content, route descriptions and data is at the user’s own risk. Descriptions, routes and images are only illustrations of the tours and do not represent information on the risks and dangers and current situation of the routes.
No liability is accepted for the accuracy of any descriptions of routes and tours, not for their up to dateness, quality and completeness.
The user alone is responsible for obtaining all information on the current status and actual risks and dangers of any planned activity before starting out this activity.
The user alone is responsible for selecting only those activities that suit his personal ability and to select the appropriate equipment and clothing for the given circumstances.
The user must comply with all local laws, regulations, prohibitions and restrictions.